Bacs cookie policy – you’ll see this message only once

We use cookies on our website to provide you with the best possible online experience. By continuing to use this site, you give consent for cookies to be used. Please read our cookie policy for more information and details on how to change your preferences. Cookie Policy

Follow us

Cookie information

This information applies to the use of cookies on all Bacs websites, www.bacs.co.uk and www.directdebit.co.uk.

Use of cookies on this site

Bacs aims to provide online services that are easy to use, quick and reliable.  For some functions to work properly this may involve placing a small file known as a cookie on your computer or other devices used to access the internet. Cookies set by Bacs are a random series of letters and numbers, they cannot be used to identify you personally, or collect any personal information. They use your computers IP address which is not linked to personally identifiable information. Bacs only uses cookies to improve the services available on this site.

For information on the different types of cookies visit www.allaboutcookies.org.

For details of how to restrict or block cookies being used on your device see ‘How to control and delete cookies’ below. Please be aware in doing so you will impact the functionality of some areas of the websites.

Cookies set by Bacs necessary for functionality

Several areas on Bacs websites require a session cookie in order for the function to work.

The session cookie allows you to move around the website quickly and easily recognising you as you move between pages so you don’t get asked for information already given. For example, the details you enter across multiple pages of an online form, or when you are logged into the site you will not need to do it for every web page requested. A session cookie does not gather information that could be used to advertise products or services to you, or remember any information you may have given beyond your current visit.

Only one session cookie is required per visit for all the services listed below to operate. The cookie only exists for the duration of your visit and is deleted when you close your browser.  These are first party cookies owned and created by Bacs, accepting these cookies is a condition of using these functions. You may choose to restrict or block cookies, see ‘How to control and delete cookies’ information below. Please be aware this will impact the functionality of these areas.

Below is a list of areas and reasons why a session cookie is necessary for the function to work.

Functionality Cookie name  Purpose
Subscribe ASP.Net Session

The cookie allows the selections and details you have entered to be remembered when progressing through the form so you won’t be required to re-enter information you have already given. The cookie is only active for the duration of your visit and is destroyed when you close your browser.

Login ASP.Net Session The cookie recognises you have already given your username and password allowing you access to the relevant secure areas of the website so you will not need to login again as you move around the secure pages of the website. The cookie is only active for the duration of your visit and is destroyed when you close your browser.
Software suppliers list ASP.Net Session The cookie enables the correct software supplier information page to open when you select to ‘view profile’. The cookie is only active for the duration of your visit and is destroyed when you close your browser.
Email page ASP.Net Session The cookie enables the parts of the form which have been completed to be redisplayed if  the page is reloaded after pressing “submit”, for example if the form is incomplete or the information given is the wrong format.  The cookie is only active for the duration of your visit and is destroyed when you close your browser.
FAQs ASP.Net Session The cookie enables the open and closing of questions to function. The cookie is only active for the duration of your visit and is destroyed when you close your browser.
Budget calculator ASP.Net Session The cookie allows you to complete the form without re-entering information you have already given.  It remembers the values entered between clicking ‘Calculate’. The cookie is only active for the duration of your visit and is destroyed when you close your browser.

 

Cookies set by Bacs to improve functionality

These cookies are used to remember if you have done something before for example completed a survey, rated content etc. These cookies do not gather any personal information and are not used for any purpose other than remembering if you have 'done' something previously. They are set by Bacs and are classed as 'permanent' cookies which stay on your device until they expire or you delete them.

You may choose to restrict or block these cookies see 'How to control and delete cookies' information below. Please be aware restricting them may mean we can' t offer you some services or stop us remembering that you didn't want a specific service.

Below are details of the areas and reasons for using these cookies.

Functionality Cookie name Purpose
Cookie acceptance CookieAcceptance Remembers that you have been shown a one-off message with details of our cookie usage policy when you first visit the website.
Star rating RatedBefore This functionality uses a persistent cookie which remembers you have visited the page previously and rated the content. The purpose is to discourage visitors from rating information more than once ensuring a ‘true’ rating score. This cookie will expire automatically after 2 years or if you delete cookies from your device.

 

Web analytics cookies

These cookies only apply to the directdebit.co.uk website. They enable Bacs to better understand how visitors navigate to and through the websites, how long they spend viewing content and how often they return. Bacs uses this information to improve the users experience of the website.

Below are details of the areas and reasons for using these cookies.

Functionality Cookie name Purpose
Web analytics _utma Stores each user's number of visits, time of the first visit, the previous visit and the current visit (expires two years after your last visit to the site)
Web analytics _utmb and _utmc Checks how long a visitor stays on the site: when a visit starts and ends (_utmb expires 30 minutes after your visit, or 30 minutes of inactivity and _utmc expires at the end of a session
Web analytics _utmz Tracks where a visitor came from - search engine, search keyword, link (expires six months after it was last set)
Web analytics _utmv and _utmd Tracks visitor journeys through the site and classifies them into groups (expires immediately).

 

 Cookies set by third party sites

Some areas of Bacs websites use social media plug-ins to enable visitors to the site to easily access and share information with their friends through popular social networks. This functionality requires the social network site to set cookies which occurs when users are also logged into their service. Bacs does not control the use of these cookies, they are subject to the third parties own privacy policy. You should check the relevant third party website for more information.

Below are details of where third party cookies are required.

Functionality Purpose
Facebook Like Certain pages on this website may feature ‘like’ buttons which allow you to share content with friends on Facebook. A third party cookie set by Facebook allows it to identify you as a user when logged in to their service.
Vote for a cause The voting element of the Big Break campaign requires the use of third party cookies set by Facebook, Google and Twitter after login. The cookies are used to identify you and (in the case of Facebook and Twitter) can be used to share details of how you voted to your Facebook/Twitter feed. These cookie are subject to the third party privacy policies. For information on Facebook's privacy policy visit www.facebook.com/about/privacy. For information on Google's privacy policy visit www.google.com/policies/privacy. For information on Twitters's privacy policy visit https://twitter.com/privacy.

 

How to control and delete information

Bacs do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by Bacs websites, or third parties whose tools are used on our sites, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.

For information on how to restrict or block cookies on the browser of your mobile phone you will need to refer to your handset manual.

Bacs also uses facilities to enable visitors to share information with their friends through popular social networks. This requires the social network site setting a cookie. These cookies are managed by the third party, and you may use the third parties' own tools to restrict or block these cookies.

Please remember that restricting cookies will impact the functionality of some areas of our websites resulting in them not working properly.